Reference

Terms and Conditions That Govern Your Account

These terms set out the rules between you and perihhoki whenever you access your account, move funds via DANA, OVO, or GoPay, or engage with any service we offer.

Account eligibility appliesDANA, OVO, GoPay deposits coveredLocal law and region rules applyAccount security is your responsibilityTerms update with notice
perihhoki Terms and Conditions That Govern Your Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause is unclear or you want to flag a terms-related concern, there are three direct ways to get a response from our team. We aim to acknowledge every terms query promptly and route it to the right person — especially if it involves your account wallet, a DANA or OVO transaction dispute, or an eligibility question tied to your region.

Live Chat Open the chat window from any page inside your account. Our support team can clarify specific clauses, confirm your account status, or escalate a terms dispute on your behalf.
Email Support Send a detailed message for written confirmation. Useful when you need a clause explained in writing or want a record of the response for your own reference.
Account Help Centre The help section inside your account covers common terms questions — wallet conditions, account eligibility, and what happens when terms are updated — all in one place.
HOW WE HANDLE THIS

Account Security and Terms Compliance

We take terms compliance seriously because it protects both sides. perihhoki uses account-level controls and session verification to make sure your terms acceptance is recorded accurately — and that any update notification reaches the right account holder, not just a device. Here is how we manage the four areas that matter most.

Data Handling

Your account data — including wallet details tied to DANA, OVO, or GoPay — is stored under strict access controls. We do not share it with third parties except where the terms or law require.

Cookie and Session Policy

We use session cookies to keep your account active during a visit. No tracking cookie is placed without your consent, and you can manage cookie preferences from your account settings.

Account Security Practices

Login uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately — we can freeze account activity while the review happens.

Requesting a Terms Change Review

If you believe a terms update affects your account unfairly, submit a written request via email before the effective date. We will review it and respond before any change applies to your account.

Common Questions About These Terms

These are the questions we hear most often from account holders in Indonesia when reading through the terms. Each answer is based on the current version of our terms and conditions.

They apply from the moment your account is created and remain active for every session, wallet deposit via DANA, OVO, or GoPay, and any support request you make after that.

We notify you through your registered account before any update takes effect. Continuing to use your account after that notification counts as acceptance of the revised terms.

No. Your account is personal and non-transferable. Sharing login credentials or allowing another person to operate your account is a breach of these terms and may lead to account suspension.

Only that specific clause is affected. The rest of the terms remain fully in force. We will update the unenforceable clause at the next scheduled review and notify you beforehand.

Yes, where Indonesian law or the rules of your eligible region set a different standard, that standard takes precedence. These terms do not attempt to override any applicable local law.

Submit a written request via email before the change's effective date. Our team will review your concern and respond with a written explanation before the new clause applies to your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.